#Chipotle curbside pickup windows

Garner said Chipotle receives thousands of digital orders before its restaurants even open as people reserve a lunchtime slot to come in and grab their burritos and bowls. Although, those who use the app can order a meal hours in advance, selecting the specific time they want to pick it up when they place their order. For these diners, it is more convenient to place an order via an app or website and stroll in or drive by to pick it up.ĭigital orders typically take about 12 minutes to be filled, Garner said. 'The idea of having a mobile pick-up station or a dedicated lane makes a lot of sense because anything that makes it more convenient for the guest has been proven to drive sales,' Peter Saleh, analyst at BTIG, told CNBC.įor many Chipotle customers who have sampled the restaurant's menu and have a go-to order, the experience of walking down the line and picking out burrito toppings is no longer an amenity, but an obstacle, Garner said. There are two stores in Ohio, and single stores in Tennessee, Texas and Massachusetts. So far, Chipotle has five of these locations in the U.S. But as we've looked at access, we've also looked at it in terms of different restaurant formats and these mobile drive-thru pick-up restaurants are part of that.' There are plenty of places and occasions for us to continue to grow into. ' Brian has said very well that Chipotle has this huge opportunity ahead of us as it relates to access,' Curt Garner, chief digital and information officer at Chipotle, told CNBC. Here customers don't order their food through a microphone, they do it ahead of time through Chipotle's app or an online form.ĭiners are provided with a pick-up time once they place their order and can drive through the mobile order lane to grab their meal without having to go inside the store. However, these drive-thrus are a little different from the typical fast food order and pick-up lane.

#Chipotle curbside pickup windows

Personal Loans for 670 Credit Score or Lowerĭrive-thru windows are cropping up at Chipotle restaurants across the country, allowing customers the option of staying in their cars to get their burritos and bowls. Personal Loans for 580 Credit Score or Lower Best Debt Consolidation Loans for Bad Credit